Delivery Information

After placing your order, we try to get your items out within 24 hours after payment was received. In some instances this might be 48h.

We generally use tracked shipping services of NZ Post, Courier Post, and Fastway. Depending on the product used, the estimated delivery time is 1-3 days. Allow an extra 1-2 days for RD (Rural Delivery).

Orders over approximately $350 will get shipped via courier due to the value insured.

When your order is over $600, a discounted shipping rate applies.

Should you find that the content of your package is not what you ordered, incomplete, or damaged, please Contact Us immediately, or lodge a Return Request.